I must have low water pressure. Can you send someone out to turn it up?
There is a minimal $55 charge to check water pressure, which is added to your bill. Is this a sudden drop in pressure or has it been low for a while? If it is a sudden drop, please check for water bubbling in your yard, or if someone left the garden hose on. Is the pressure low all over the house or just in certain areas? Let me ask this, do you have galvanized or copper plumbing? If you have galvanized, more than likely the pipes are clogged. We will come out and change the meter and make sure the curb stop is turned on. If that doesn't help, and the problem is clogged pipes, the service line will need replaced. The service line is the homeowner's responsibility. The service line runs from the curb stop to the meter. It is underground. If the pressure is low just in certain areas of the house, it then appears to be internal and you will need to call a plumber. Is it low just at the kitchen sink? Do you have an aerator? If so, unscrew it from the facet, clean it out, and screw it back on.

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1. How much is my bill?
2. When is the next meter reading?
3. Can you come over and read my water meter before I move?
4. Can you put on / take my name off a bill?
5. Can you make payment arrangements for me?
6. Can you fax me a copy of my bill?
7. I am a landlord and I want my tenant's water turned off to evict them. Can you turn off the water for them?
8. A plumber said to call and get my water turned off. Can you send someone out to do that and does it cost anything? Can you come out now?
9. I just got a tag for a "dead" meter. No one told me I had a "dead" meter. Now what?
10. I want to get my swimming pool filled up. What do I need to do?
11. I have water running in my basement by the meter. What do I need to do?
12. There is water coming up in my front yard. Just going straight up in the air! It looks like the four fountains are supposed to look downtown. Do I have to pay for all that water?
13. I just turned my kitchen facet on and the water is brown. And now that I have been doing laundry I just know that my clothes are ruined. Now what?
14. I must have low water pressure. Can you send someone out to turn it up?
15. The meter setter said he would not replace the meter because the pipe is galvanized. I want to speak to a supervisor.
16. What is pressure supposed to be in this area?